Effective Date: 9/1/2025

Channel Cast respects your privacy and is committed to safeguarding personal information. This Privacy Policy outlines how we collect, use, and protect data across our SMS, lead generation, email, automation, and web development services.

1. Information We Collect

Personal Data: Name, email, phone number, billing details, and account credentials.

Usage Data: Device information, IP addresses, browser type, and service interaction logs.

Customer Data: Content you upload, send, or manage through our services.

2. How We Use Information

To deliver and improve our services.

To process payments and manage billing.

To send service updates, support responses, and promotional materials (where opted-in).

To analyze usage trends and enhance performance.

3. Sharing of Information

We do not sell personal data. We may share information with:

Service Providers: Payment processors, hosting partners, or analytics tools.

Legal Requirements: When disclosure is necessary to comply with laws or protect rights.

4. Data Security

We implement technical and organizational measures to protect your data. However, no method of online storage or transmission is completely secure.

5. Cookies & Tracking

We use cookies and similar technologies for analytics, personalization, and improving the user experience.

6. Your Rights

Request access, correction, or deletion of your personal data.

Opt out of marketing communications.

Withdraw consent where processing is based on consent.

7. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect their data.

9. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted with a new “Effective Date.”

10. Contact Us

For privacy-related inquiries, email hello@channelcast.io